Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't make a payment on Paypal using Firefox

  • 2 majibu
  • 1 ana tatizo hili
  • 12 views
  • Last reply by Newbeak

more options

I have FF 50.1.0,and for some time,I have had problems making payments using Paypal. Everything goes fine until I click to submit payment on the Paypal site,and the page freezes. This just happened today when I tried to make a donation to a local charity. I then made the donation in my Aviator browser with no issues. This has been an ongoing issue with FF for several versions.

I have FF 50.1.0,and for some time,I have had problems making payments using Paypal. Everything goes fine until I click to submit payment on the Paypal site,and the page freezes. This just happened today when I tried to make a donation to a local charity. I then made the donation in my Aviator browser with no issues. This has been an ongoing issue with FF for several versions.

All Replies (2)

more options

Please try to remove cookies that paypal has stored after the first try. check out this link

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data]
more options

Hello Shoble: I don't use Paypal that often,but I have posted a note to remind myself to remove cookies the next time I make a Paypal payment. Thanks