This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stops responding and freezes

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by christ1

more options

Hello, been using Thunderbird for awhile and it has begun freezing up. I will be typing a response or new email and it just freezes. I wait then it will start again. A five sentence message may take 20 minutes with the constant freezes. I have the last updated version of Thunderbird. It is run on a Windows 10 desktop with 10 ram. I did a reset if Windows 10 a week ago and it did not help, I have un/re install several times. I have tried safe mode but can't run safe mod all the time. Anyway it froze in safe mode also. Any suggestion, ideas or comments? Thank You, Tim

Hello, been using Thunderbird for awhile and it has begun freezing up. I will be typing a response or new email and it just freezes. I wait then it will start again. A five sentence message may take 20 minutes with the constant freezes. I have the last updated version of Thunderbird. It is run on a Windows 10 desktop with 10 ram. I did a reset if Windows 10 a week ago and it did not help, I have un/re install several times. I have tried safe mode but can't run safe mod all the time. Anyway it froze in safe mode also. Any suggestion, ideas or comments? Thank You, Tim

All Replies (1)

more options

What is your anti-virus software?