This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Correspondents field is incorrect when downloaded from an email account

  • 3 majibu
  • 2 wana tatizo hili
  • 23 views
  • Last reply by tanol

tanol
tanol
more options

I'm a member of several google and yahoo groups. Of these, one particular yahoo group related emails are downloaded incorrectly in such a way that whatever the original sender is, when downloaded into Thunderbird client, the email seems to be sent by a particular group member.

I check the same emails on the corresponding email account accessing via browser; I see the from field is correct. But when I download it into the Thunderbird, it somehow changes to be coming from one particular account.

I changed my settings in the corresponding yahoo group in such a way that I change my subscribed email address from @hotmail.com to @gmail.com nothing changed.

PS : I'm subscribed to many google and yahoo groups and the same problem DOES NOT occur for my other memberships (all using the same Thunderbird client).

Regards

I'm a member of several google and yahoo groups. Of these, one particular yahoo group related emails are downloaded incorrectly in such a way that whatever the original sender is, when downloaded into Thunderbird client, the email seems to be sent by a particular group member. I check the same emails on the corresponding email account accessing via browser; I see the from field is correct. But when I download it into the Thunderbird, it somehow changes to be coming from one particular account. I changed my settings in the corresponding yahoo group in such a way that I change my subscribed email address from @hotmail.com to @gmail.com nothing changed. PS : I'm subscribed to many google and yahoo groups and the same problem DOES NOT occur for my other memberships (all using the same Thunderbird client). Regards

Chosen solution

Go to your address book and eliminate the name you have saved with that groups address.

Read this answer in context 👍 3

All Replies (3)

user1121639
user1121639
more options

Oops. I was wrong. Airmail is correct.

I deleted what I originally put here.

Modified by user1121639

user01229325
user01229325
more options

Suluhisho teule

Go to your address book and eliminate the name you have saved with that groups address.

tanol
tanol Mwenye swali
more options

Thank you Airmail. It worked.