This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't work with Google

  • 1 jibu
  • 1 ana tatizo hili
  • 11 views
  • Last reply by Shadow110

more options

I downloaded the update for firefox and i now cannot use it with Google.

I have a mac, this is the error message:


Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?


IP address: 77.97.13.4 Time: 2017-11-15T17:51:52Z URL: https://www.google.com/search?q=h&ie=utf-8&oe=utf-8&client=firefox-b

I downloaded the update for firefox and i now cannot use it with Google. I have a mac, this is the error message: Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen? IP address: 77.97.13.4 Time: 2017-11-15T17:51:52Z URL: https://www.google.com/search?q=h&ie=utf-8&oe=utf-8&client=firefox-b

All Replies (1)

more options

If using private browsing errors do come up in Google. This could just be a bug and 77.97.13.4 is not your complete address that range holds hundreds of thousands of users.

Since saying traffic please check : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware use more than 1 scanner as each has diff tech.

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ If something found Save the Report. Google each one (maybe yahoo) so to make sure do not delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in 1 forum only and wait.

Please let us know if this solved your issue or if need further assistance.