This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why when I use my Yahoo mail and Fire Fox together does my internet slow and lock up?

  • 1 jibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by Shadow110

marknesser
marknesser
more options

I used to be able to use Mozilla Fire Fox as my browser with very little problems, but in the past 3 months it's gotten very bad. Every time I log into my Yahoo mail the browser starts slowing down and any web pages I'm on start to slow down and then lock up. Sometimes I have to restart my computer, but that only fixes it for a short while. I even downloaded the new version of Fire Fox, but that didn't help. It even locked up once when I was typing this message to you. I've already cleared cookies, cache and history and that didn't help either. Please tell me what to do to fix this or I will have to start using a different web browser.

Thanks, Mark Nesser

I used to be able to use Mozilla Fire Fox as my browser with very little problems, but in the past 3 months it's gotten very bad. Every time I log into my Yahoo mail the browser starts slowing down and any web pages I'm on start to slow down and then lock up. Sometimes I have to restart my computer, but that only fixes it for a short while. I even downloaded the new version of Fire Fox, but that didn't help. It even locked up once when I was typing this message to you. I've already cleared cookies, cache and history and that didn't help either. Please tell me what to do to fix this or I will have to start using a different web browser. Thanks, Mark Nesser

All Replies (1)

Shadow110
Shadow110
more options

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.