This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox showing Serbian/Russian language.

  • 7 majibu
  • 2 wana tatizo hili
  • 10 views
  • Last reply by Shadow110

more options

I've run malware scan (everything is fine). I have deleted cookies and cache, and it's fine for a couple of days, and then the Serbian/Russian language comes back. I am tired of deleting cookies/cache every 2 days and having to log in to my email account again and again. Anyone knows what's going on? Might have to give up on Firefox...

I've run malware scan (everything is fine). I have deleted cookies and cache, and it's fine for a couple of days, and then the Serbian/Russian language comes back. I am tired of deleting cookies/cache every 2 days and having to log in to my email account again and again. Anyone knows what's going on? Might have to give up on Firefox...

All Replies (7)

more options

Are you talking about the browser or the web pages? Where are you located (city, state, country) ?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Thanks FredMcD! I am in Toronto, Canada. (Far enough from Russia;). The web pages were showing non-English language(s). I've cleaned up cookies/cache... good for at least 2 days. If the problem comes up again, I will try the Safe Mode method, and see if the problem persists. Thanks for now!!

more options

What language version of Windows do you use?

You can check the order of the installed languages.

  • Options/Preferences -> General -> Languages

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

FredMcD, The Serbian language creep back, I tried Safe Mode, and it's still showing pages in Serbian... cor-el, Thanks for your suggestion! My Window 10 is in English U.S. I tried 'No Proxy" option. The problem persist.

more options

Some pages choose the display language based on your location.

What do these websites say about your location?

http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?

http://browserleaks.com/geo

https://whatismyipaddress.com/geolocation

https://html5demos.com/geo/

more options

Hi FredMcD, The links revealed my true location, which is a bit creepy... Even though that doesn't solve my problem, but i learned something quite fascinating. Thanks!

more options

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please follow this all the way through. Leftovers can still be a issue and cause data leak. Contact a Forum and ask for Help. They are the Pros.

Please let us know if this solved your issue or if need further assistance.