Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when writing email autocomplete addresses does not work

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Pitbrook

more options

In 'Options', address autocomplete is switched on to look for matching entries in local address books.

I have 3 address books including 'Personal' and 'Collected addresses'

The contacts sidebar only shows the 'Personal address book' available in 'All address books'

When I search for an address that I know is in my Personal address book, it is not found.

Please help

In 'Options', address autocomplete is switched on to look for matching entries in local address books. I have 3 address books including 'Personal' and 'Collected addresses' The contacts sidebar only shows the 'Personal address book' available in 'All address books' When I search for an address that I know is in my Personal address book, it is not found. Please help

Chosen solution

Perform a test: Start Thunderbird in Safe Mode and see if the issue disappears. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Read this answer in context 👍 2

All Replies (2)

more options

Suluhisho teule

Perform a test: Start Thunderbird in Safe Mode and see if the issue disappears. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

Works just fine in safe mode. I have permanently disabled all add-ons.

Thank you