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Format menu missing when editing an old message as new

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by sfhowes

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When editing a message as new the "Format" menu item is missing. It should be available, e.g. to make a block of text Courier.

Format is available when writing a message.

When editing a message as new the "Format" menu item is missing. It should be available, e.g. to make a block of text Courier. Format is available when writing a message.

Chosen solution

'Format' is only available for HTML messages. If it doesn't appear when you Edit as New Message, hold Shift while you make the menu selection. In the same way, this will launch the new message as plain text format if the normal selection produces an HTML message.

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Suluhisho teule

'Format' is only available for HTML messages. If it doesn't appear when you Edit as New Message, hold Shift while you make the menu selection. In the same way, this will launch the new message as plain text format if the normal selection produces an HTML message.