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Tried everything on support list and still cannot send emails, I get a timed out message. What do I do?

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  • Last reply by sfhowes

JenniferNaples
JenniferNaples
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This is the message that appears on the screen:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMPT) smpt.nurturetherapies.ca timed out. Try again.


I've tried over and over, went through the trouble shooting list and still no go.

Please help! Thanks, Jenn

This is the message that appears on the screen: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMPT) smpt.nurturetherapies.ca timed out. Try again. I've tried over and over, went through the trouble shooting list and still no go. Please help! Thanks, Jenn

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Is that a typo? It should be smtp.nurturetherapies.ca on port 587, STARTTLS security, authentication = normal password, User name = email address.

https://www.netfirms.com/help/article/email-client-setup