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Google Chrome prevents any other search engine downloading

  • 4 majibu
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  • Last reply by barney11

barney11
barney11
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Since downloading Google Chrome after getting fed up with the Chrome popups constantly appearing my Internet Explorer stopped functioning. I tried downloading another version and when I click yes for the installer all I get is an icon on my desktop that I cannot delete and it does not function. Today I tried downloading Firefox and guess what, more installer icons on my desktop that when clicked on do nothing. I now have three Internet Explorer and two Firefox icons on my desktop that do nothing and I cannot remove. When I click to delete them nothing and until I click the left side and a box in the upper right hand corner of the screen appears asking me to cancel do I get my computer functioning again. Something strange is going on and I think it is Chrome.

Since downloading Google Chrome after getting fed up with the Chrome popups constantly appearing my Internet Explorer stopped functioning. I tried downloading another version and when I click yes for the installer all I get is an icon on my desktop that I cannot delete and it does not function. Today I tried downloading Firefox and guess what, more installer icons on my desktop that when clicked on do nothing. I now have three Internet Explorer and two Firefox icons on my desktop that do nothing and I cannot remove. When I click to delete them nothing and until I click the left side and a box in the upper right hand corner of the screen appears asking me to cancel do I get my computer functioning again. Something strange is going on and I think it is Chrome.

Chosen solution

I would be surprised if Google Chrome prevents other browsers from installing. However, there could be other software on your PC that interferes with running program installers. It's reminiscent of some malware.

Are you able to download and run any of the cleaners listed in the support article: Troubleshoot Firefox issues caused by malware?

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Suluhisho teule

I would be surprised if Google Chrome prevents other browsers from installing. However, there could be other software on your PC that interferes with running program installers. It's reminiscent of some malware.

Are you able to download and run any of the cleaners listed in the support article: Troubleshoot Firefox issues caused by malware?

barney11
barney11 Mwenye swali
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My computer will not allow me to install the recommended malware finders. Just like internet explorer and firefox they will not open when I click on the icons because they do not install.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Were you able to download and save a couple of the cleaners? I'll assume so.

Try restarting Windows in the special "Safe Mode with Networking" diagnostic mode. This disables numerous programs that run automatically at startup and can bypass some issues caused by malware. Then see whether you can run the cleaners.

If not, try Microsoft's System File Checker program.

Microsoft support pages:

barney11
barney11 Mwenye swali
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Thanks for the help all is well.