Group emails no longer working
Since a recent update I am no longer able to send group emails by just entering the name of the address book that contains the addresses of a group. When I enter an address book name, for example Friends, Thunderbird no longer finds it.
If I go directly to Address Books & select the one I want, then click on Write, an email sending window opens with the TO: field empty. In the past the TO: field would have contained the group, but not now.
Please can anyone help me restore this group feature.
Chosen solution
If you open Address Book, select an address book, then click Write, the Write window opens, but there are no addresses in the To: box. But if you select a mailing list, then Write, a new message opens addressed to all the entries in the list. This is normal and expected.
Same with typing in a Write window: it doesn'r work with an address book, but does with a mailing list. I think you are confusing address books with 'groups' or mailing lists.
Read this answer in context 👍 0All Replies (4)
Address autocomplete sometimes fails when TB updates and you have an incompatible add-on. Run in safe mode (hold Shift when you launch TB, or Help/Restart with add-ons disabled). Does the problem remain?
Hi, I Disabled add-ons, but the problem still persists. I am sure that previously I was able to go to an address book, select it & then click Write, to produce an email to everyone in that address book.
The other way I used to do it was from the usual email sending window. I would start typing the address book name & it would find it. Now if I correctly type the address book name it just appears in RED because it cant find it.
Has something changed or am I wrongly remembering how to send group emails ??
Suluhisho teule
If you open Address Book, select an address book, then click Write, the Write window opens, but there are no addresses in the To: box. But if you select a mailing list, then Write, a new message opens addressed to all the entries in the list. This is normal and expected.
Same with typing in a Write window: it doesn'r work with an address book, but does with a mailing list. I think you are confusing address books with 'groups' or mailing lists.
Many Thanks, you were right. I was expecting an address book to act as a mailing list, To produce a new mailing list you have to select an address book & then click on New List. This then produces a window so you can type in the individual email addresses it is to contain. The mailing list name then appears as a separate address within the address book (for future re-use ). It can be edited by double clicking on it.
I am sure I used to be able to just use an address book as a mailing list. I had no separate mailing lists & I have been using Thunderbird for a couple of years.
I have just noticed a slight bug with the mailing list. When I edited it to add another address it disappeared from the address book. When I clicked on another address book & then clicked back again it reappeared. It does this every time I edit it. This was a bit worrying the first time it happened as I thought it was lost.
Thanks again for helping me to get the group email facility back.