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cannot open thunderbird; get cannot open xpcom message

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  • 1 ana tatizo hili
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  • Last reply by psjones999

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Running win10. Cannot open Firefox. Get message couldn't load xpcom. Tried reinstalling Tbird, but no improvement. I use Kaspersky internet security. Starting Tbird in safe mose also not helpful.

Running win10. Cannot open Firefox. Get message couldn't load xpcom. Tried reinstalling Tbird, but no improvement. I use Kaspersky internet security. Starting Tbird in safe mose also not helpful.

Chosen solution

try reinstalling from getthunderbird.com

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Suluhisho teule

try reinstalling from getthunderbird.com

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will reinstalling retrieve saved emails?