This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get Firefox to remember my Gmail login & password.

  • 6 majibu
  • 1 ana tatizo hili
  • 19 views
  • Last reply by Shannonj

more options

When I enter the gmail.com site and enter my user name and password, Firefox does not come up and ask if I want to save user name & password. Firefox did ask about saving user name & password for other sites. Thanks in advance for your help in this.

When I enter the gmail.com site and enter my user name and password, Firefox does not come up and ask if I want to save user name & password. Firefox did ask about saving user name & password for other sites. Thanks in advance for your help in this.

All Replies (6)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Type about:preferences#security<enter> in the address bar. Note: For Firefox 56+ its; about:preferences#privacy

Under Logins, Turn on Remember Logins.

To check the passwords you have listed, press Saved Logins.

Also press the Exeptions button.

more options

Thanks for your instruction. However, under Logins, I don't see an option for turning on Remember Logins.

more options

Shannonj said

Thanks for your instruction. However, under Logins, I don't see an option for turning on Remember Logins.

Under 'Forms & Passwords' (see screenshot) :

more options

Thank you, Happy. I didn't notice that.

more options

Thanks Fred McD. I do have a current update to Adobe Flash. While Flash does have some security problems, it's required for many of the local public records sites that I use in my real estate appraiser work. So, I guess I'm stuck with Flash.