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Why did my live.com email stop working

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  • Last reply by Shadow110

jmcneal
jmcneal
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My live.com email stopped working with Firefox. I can't even open and email to read it, it freezes up and does nothing. I tried rebooting, restarting nothing worked.

My live.com email stopped working with Firefox. I can't even open and email to read it, it freezes up and does nothing. I tried rebooting, restarting nothing worked.

All Replies (1)

Shadow110
Shadow110
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Hi, please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.