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Firefox crashes

  • 2 majibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by mbeeler

mbeeler
mbeeler
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Hi there,

Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID:

bp-9909dcc2-e3d2-4946-8b93-619140180525

Can anyone help me please to resolve this problem?

Thanks, Marieke

Hi there, Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID: bp-9909dcc2-e3d2-4946-8b93-619140180525 Can anyone help me please to resolve this problem? Thanks, Marieke

Chosen solution

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

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All Replies (2)

philipp
philipp
  • Moderator
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Suluhisho teule

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

mbeeler
mbeeler Mwenye swali
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Hi Philipp,

Tank you so much for the help. Yes, that helped and fixed the problem. Really appreciate it.

Marieke