This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i create bookmarks on toolbar when there is no icon next to the site i want

more options

I need to bookmark sites I use a lot and I just updated Mozilla on my Mac so I need to add them to the toolbar, but there is no icon next to the site as instructed in your help page

I need to bookmark sites I use a lot and I just updated Mozilla on my Mac so I need to add them to the toolbar, but there is no icon next to the site as instructed in your help page

All Replies (11)

more options

Hi ann.dennison, if you are using the method of dragging to the Bookmarks Toolbar, you can drag from the "identity" area to the left of the address. There is usually an "i-in-a-circle" there, and for secure sites, a green lock. Does that work?

See also: Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window

more options

No. The lock is gray and there is no "i-in-a-circle"

more options

Aha. If you drag the gray lock, does it behave like a green lock (as pictured in the article)?

more options

no it does not

more options

Can you grab and drag anything ?

more options

Or bookmark it and then drag it out of Bookmarks to the Bookmark Toolbar.

more options

You can also right click the toolbar and make Folders for like type sites. https://support.mozilla.org/en-US/kb/bookmarks-toolbar-display-favorite-websites

more options

ann.dennison said

jscher2000 said
Aha. If you drag the gray lock, does it behave like a green lock (as pictured in the article)?

no it does not

What happens instead? Are you able to add anything to the Bookmarks Toolbar?

more options

Note that the user agent shows a very outdated Firefox 37 version.

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:37.0) Gecko/20100101 Firefox/37.0
more options

I just downloaded the most recent version as of the day I downloaded Firefox. None of the answers have solved the bookmark question. I am not able to get bookmarks anywhere. I guess I will switch browsers since Mozilla is not working like it used to before I upgraded to newest version.

more options

Hi Ann, I've created a quick video showing you how to add a site to your bookmarks toolbar:

If that's not working for you, would you mind sending us a screencast of what you're seeing, so we can see what steps you are taking to reproduce the issue? This will help us to take the appropriate next steps.

Using macOS, you can also use the QuickTime Player to record portions of your screen.

Once you've recorded your video, you can share it using Dropbox, Box, Google Drive, or Microsoft OneDrive... Just send us a link to the video and we'll take a look!

Modified by Chris Ilias