This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sound on video sites (Netflix/YouTube) plays slightly slower than video, & often comes out crackly; speed catches up by pausing media playback; help!

  • 1 jibu
  • 0 wana tatizo hili
  • 1 view
  • Last reply by Shadow110

RTEl
RTEl
more options

Hello! When I play video (netflix, youtube, other streaming services), I get a lag between sound & video. Additionally, the audio itself is usually crackly, even if I download mp3 versions of audfiobooks from YouTube, which often have garbled parts. Pressing the "pause" button for videos allows the sound & vid to resynch, but doesn't really affect the crackly/garbling problem. I am not savvy to computer fixing, but I'm not an imbecile, either. Thank you.

Hello! When I play video (netflix, youtube, other streaming services), I get a lag between sound & video. Additionally, the audio itself is usually crackly, even if I download mp3 versions of audfiobooks from YouTube, which often have garbled parts. Pressing the "pause" button for videos allows the sound & vid to resynch, but doesn't really affect the crackly/garbling problem. I am not savvy to computer fixing, but I'm not an imbecile, either. Thank you.

All Replies (1)

Shadow110
Shadow110
more options

Hi, does this happen with other browsers or media players ? See if anything in these is useful : VIDEO AUDIO