This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

fire fox sync issue new install

  • 2 majibu
  • 1 ana tatizo hili
  • 9 views
  • Last reply by McCoy

druagamaniac
druagamaniac
more options

i just reformatted my desktop and put a fresh install of the latest firefox version 61.0.2 64bit and i cant log into firefox sync yet it works on both my laptop and my samsung galaxy s7 (both desktop and laptop are windows 7 machines)

i just reformatted my desktop and put a fresh install of the latest firefox version 61.0.2 64bit and i cant log into firefox sync yet it works on both my laptop and my samsung galaxy s7 (both desktop and laptop are windows 7 machines)

All Replies (2)

McCoy
McCoy
more options

Assuming that this applies to your situation :

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

McCoy
McCoy
more options

Things should be back to normal now   -   would you try again please  ?