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Unable to receive messages from one sender; however, they can receive mine.

junctionshamus
junctionshamus
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I've checked my junk mail filter, she's not there anywhere.

I sent her two test text messages. She received them and tried to reply, to no avail.

We're part of the same listserve, and I can receive the messages she sends through them as the group. I don't know if that's germane to the situation, but another consideration.

Thank you,

Bob

I've checked my junk mail filter, she's not there anywhere. I sent her two test text messages. She received them and tried to reply, to no avail. We're part of the same listserve, and I can receive the messages she sends through them as the group. I don't know if that's germane to the situation, but another consideration. Thank you, Bob

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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my guess is your mail provider is the problem, but that is usually restricted to ISP mail providers. the big free ones like gmail, yahoo and hotmail usually do not have the same deliverability issues, unless the from address in in a blacklisted domain.

junctionshamus
junctionshamus Mwenye swali
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Thank you, Matt. Tried to contact my blocked sender and received this through FB messenger:

Forwarded it to my ISP. We'll see what happens.

<xxx@acsol.net>: host d9770a.ess.barracudanetworks.com[209.222.xx.xx] 

   said: 550 permanent failure for one or more recipients
   (xxx@acsol.net:blocked) (in reply to end of DATA command)

message/delivery-status

Reporting-MTA: dns; mail-40132.protonmail.ch X-Postfix-Queue-ID: BC976200964A X-Postfix-Sender: rfc822; xxx@xxx.com Arrival-Date: Mon, 10 Sep 2018 15:06:35 +0000 (UTC)

Final-Recipient: rfc822; xxx@acsol.net Original-Recipient: rfc822;xxx@acsol.net Action: failed Status: 5.0.0 Remote-MTA: dns; d9770a.ess.barracudanetworks.com Diagnostic-Code: smtp; 550 permanent failure for one or more recipients 

   (xxx@acsol.net:blocked)

message/rfc822 209.222.xxx.xxx 209.222.xxx.xxx