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LastPass Extension Not Working

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  • Last reply by FredMcD

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The LastPass extension no longer works. It shows up in the browser with the black icon, it drops down and offers to login, but once credentials are entered and Login button is clicked... nothing happens. It never actually logs in (icon stays black). I tested the credentials by visiting LastPass and they are correct (I can login there).

The LastPass extension no longer works. It shows up in the browser with the black icon, it drops down and offers to login, but once credentials are entered and Login button is clicked... nothing happens. It never actually logs in (icon stays black). I tested the credentials by visiting LastPass and they are correct (I can login there).

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Try removing LastPass, then download the full current installer. If there is still a problem, contact its support.