Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Help to un-ban Firefox Sync

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Skola293

Skola293
Skola293
more options

My email address did not work when i tried to connect to Fierfox Sync. My account got banned, because the verification mail went back. Now I recovered my mail address, but the Sync account is still blocked. How can I un-ban my account?

Thanks in advance

My email address did not work when i tried to connect to Fierfox Sync. My account got banned, because the verification mail went back. Now I recovered my mail address, but the Sync account is still blocked. How can I un-ban my account? Thanks in advance

Chosen solution

Hello Skola293,

That must be frustrating ....

Would you please go over this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Read this answer in context 👍 1

All Replies (2)

McCoy
McCoy
more options

Suluhisho teule

Hello Skola293,

That must be frustrating ....

Would you please go over this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Skola293
Skola293 Mwenye swali
more options

Thank you McCoy, this shold solve my Problem. I have to wait 24h now but will not return to this computer for 2 weeks (I wanted to save the data for holiday). If you do not hear from me, consider the case as closed.

Sadly I have not found this solution by myself.