This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

about:addons not loading

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by olds97_lss

olds97_lss
olds97_lss
more options

"Manage your extensions" on about:addons doesn't load. When I start in safe mode, it loads everything and shows them all disabled. When I go to the page in normal mode, all I see are blank lines.

I just upgraded to firefox 65.0.

Also, searching from the url field doesn't work. I type something, then hit the enter key and nothing happens.

"Manage your extensions" on about:addons doesn't load. When I start in safe mode, it loads everything and shows them all disabled. When I go to the page in normal mode, all I see are blank lines. I just upgraded to firefox 65.0. Also, searching from the url field doesn't work. I type something, then hit the enter key and nothing happens.
Attached screenshots

Chosen solution

Hi,

I recommend reinstall your browser. Also, with check antivirus program your computer.

Best regards, David-Walczysko Volunteer supporter

Read this answer in context 👍 0

All Replies (2)

David Walczysko
David Walczysko
more options

Suluhisho teule

Hi,

I recommend reinstall your browser. Also, with check antivirus program your computer.

Best regards, David-Walczysko Volunteer supporter

olds97_lss
olds97_lss Mwenye swali
more options

David Walczysko said

Hi, I recommend reinstall your browser. Also, with check antivirus program your computer. Best regards, David-Walczysko Volunteer supporter

Guess I'll try that later. For now, I just downgraded back to 64.0.2 and it works fine again. I think I have a custom css, so I want to copy that and my bookmarks somewhere before I try a full uninstall.