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Firefox v65.0.2 - video downloadhelper 7.3.5 does not work on most sites now, only Youtube

  • 6 majibu
  • 3 wana tatizo hili
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  • Last reply by HThomp

HThomp
HThomp
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Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Video DownloadHelper 7.3.5 no longer detects videos ("No media to process in the current tab.") at several websites where I've downloaded from previously with no problem. So far VDH recognizes only YouTube. I'm using Firefox 65.0.2 (64-bit) (updated today, 3.7.2019). The companion app: VdhCoApp 1.2.4 is installed. It's really disheartening. How do I fix this, please?

Chosen solution

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

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All Replies (6)

FredMcD
FredMcD
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Are you talking about https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

You should contact their support.

HThomp
HThomp Mwenye swali
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Yes, I'm talking about https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

Whose support?

FredMcD
FredMcD
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The add-on's support. You will see a link for it on the add-on's webpage.

HThomp
HThomp Mwenye swali
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Suluhisho teule

Thanks for responding so quickly. I've solved the problem - found a different video downloader that works fine and have disabled the VDH add-on.

FredMcD
FredMcD
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That was very good work. Well done.

If you are not going to use VDH anymore, you should remove it.

HThomp
HThomp Mwenye swali
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I have since removed VDH. Thanks for your support.