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All of a sudden videos wont play

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  • Last reply by redbak01

redbak01
redbak01
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I have used Firefox for many years and Today it wont play any videos (you tube or any other) it wont even display the still image that you usually click on to start playing. I have windows 10 and it is up to date. It was all good yesterday........ The videos play ok on Chrome

I have used Firefox for many years and Today it wont play any videos (you tube or any other) it wont even display the still image that you usually click on to start playing. I have windows 10 and it is up to date. It was all good yesterday........ The videos play ok on Chrome

Chosen solution

You can also check the Web Console for media related messages.

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FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

cor-el
cor-el
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Suluhisho teule

You can also check the Web Console for media related messages.

redbak01
redbak01 Mwenye swali
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Java Script had become disabled.....