Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not appear in volume mixer in Windows 10

yk320
yk320
more options

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK with PC audio system.

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK with PC audio system.

Chosen solution

Hi yk320, These solutions helped others:

1.) Open Windows Task Manager select the Services tab right-click on Audiosrv select Restart

See if Firefox is in Volume Mixer.

2.) Open Windows Task Manager select the Processes tab find Windows Explorer DO NOT End this task ! right-click on Windows Explorer select Restart

See if Firefox is in Volume Mixer.

Read this answer in context 👍 0

All Replies (2)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Suluhisho teule

Hi yk320, These solutions helped others:

1.) Open Windows Task Manager select the Services tab right-click on Audiosrv select Restart

See if Firefox is in Volume Mixer.

2.) Open Windows Task Manager select the Processes tab find Windows Explorer DO NOT End this task ! right-click on Windows Explorer select Restart

See if Firefox is in Volume Mixer.

Vistamanndan
Vistamanndan
more options

I followed your instruction exactly and still no Firefox in volume mixer. Microsoft Edge was there but disappeared, but I can hear sound from Edge browser. I can hear system sounds and my speakers are working fine. But still no sound in Firefox. I have cleared the cache and cookies but still nothing. I have been using Firefox ever since it came out and would like to continue using the browser.