This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When clicking “Play” on Roblox, it just opens a new tab and brings me to the homepage of Roblox.

more options

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

Chosen solution

Yes, I do have Roblox installed. I also forgot to put in that I’m using a Mac. But it is set to open Roblox, but it just opens a new tab. I’ve also tried reinstalling it and restarting the computer. None worked.

Read this answer in context 👍 0

All Replies (11)

more options

This might seem like a dumb question, but you have the Roblox software installed, right?

If you do, it's possible that Firefox isn't setup to automatically open the Roblox software when you press play. To check that, go to the Firefox options page and scroll down to the Applications section and search for the roblox-player content type. It should be set to Use Roblox.

If that doesn't work, it might be worth uninstalling the Roblox game from your computer and then try installing it again.

Hope this helps.

more options

Suluhisho teule

Yes, I do have Roblox installed. I also forgot to put in that I’m using a Mac. But it is set to open Roblox, but it just opens a new tab. I’ve also tried reinstalling it and restarting the computer. None worked.

more options

I think roblox might have a glitch or a virus or something. And where did you get roblox? Because if you got it from some random website that might mean why its not working.

                           Hope you find this helpful.
                               lev-09

Modified by lev-09

more options

I got Roblox from the official website, roblox.com

more options

Then i might be glitching then

more options

Well I don’t think it’s a glitch, because if you were to open Roblox from the dock/finder, it just opens a new tab. That’s how it’s intended to be, just not when you want to actually play a game.

more options

Try getting it from the app store. It might help

more options

I’m on Mac, and it’s not on the Mac App Store

more options

I think I’ll just use Chrome until Roblox fixes this problem

more options

It might something wrong with your mac. What version do you have of mac?

more options

Text me if there is any problem