Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

BT Yahoo email login fails

  • 2 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by tfedmonds

tfedmonds
tfedmonds
more options

Today my BT Yahoo webmail login fails to authenticate my credentials with the message "Please check you entered your username and password correctly and try again." It worked fine yesterday. I tried it on Edge and Chrome and it works fine on both. What has changed since yesterday?

Today my BT Yahoo webmail login fails to authenticate my credentials with the message "Please check you entered your username and password correctly and try again." It worked fine yesterday. I tried it on Edge and Chrome and it works fine on both. What has changed since yesterday?
Attached screenshots

Chosen solution

Solution was to disable McAfee Web Advisor.

Read this answer in context 👍 0

All Replies (2)

Ankit Kumar
Ankit Kumar
more options

Hello....


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

tfedmonds
tfedmonds Mwenye swali
more options

Suluhisho teule

Solution was to disable McAfee Web Advisor.