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email messages

mv-ladyjoan
mv-ladyjoan
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Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

Chosen solution

See if there is a corrupted message blocking downloads to TB:

https://support.mozilla.org/en-US/questions/1158670

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All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
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Suluhisho teule

See if there is a corrupted message blocking downloads to TB:

https://support.mozilla.org/en-US/questions/1158670

mv-ladyjoan
mv-ladyjoan Mwenye swali
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Apparently it was as simple as that, I had just associated the date of update with the date that messages stopped coming in. Thanks!