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I can't use my add on

  • 3 majibu
  • 1 ana tatizo hili
  • 7 views
  • Last reply by cor-el

jpowel
jpowel
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Hello,

I just downloaded a Youtube downloader add on to my Firefox browser, and when I click on the 3 horizontal bars in the upper left corner, and click on the add ons tab, I see the add on. But there is no icon for this add on in the upper left corner. And I am not able to use the add on. What do I need to do to fix this?

Thank you

Hello, I just downloaded a Youtube downloader add on to my Firefox browser, and when I click on the 3 horizontal bars in the upper left corner, and click on the add ons tab, I see the add on. But there is no icon for this add on in the upper left corner. And I am not able to use the add on. What do I need to do to fix this? Thank you

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you possibly using Private Browsing mode and is the extension not enabled in PB mode ?

jpowel
jpowel Mwenye swali
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Hello cor-el,

Thank you for the response. I change the private browser setting for this add on, but still do not see an icon, or any way to use the add on.

Thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you look in the overflow area (>>) on the Navigation Toolbar or check customize mode ?

Some of these download extensions add a button to the YouTube page to download the video from this web page, so maybe look for that.