This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Address books not usable

  • 3 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Papipio

Papipio
Papipio
more options

Bonjour,

In a Windows 10 PC, it is impossible to use the address books with Thunderbird (78.12.0 / 64 bits) --> nothing is displayed when I try to manage the address books. It seems that they still exist because I get a warning saying the address book already exists when I try to create a new address book with the name of one existing. If I change the name of the 2 Thunderbird folders in the users folder, when I start Thunderbird new profile folders are created, then I can create an email account and everything is OK. What are the adress book files corrupted in the profile ? How can I get them OK again ?

I don’t want to create a completely new profile for not loosing all data ...

If I create a new profile, what are the files to copy from the old profile to the new one to get all emails and address books ?

Pierre

Bonjour, In a Windows 10 PC, it is impossible to use the address books with Thunderbird (78.12.0 / 64 bits) --> nothing is displayed when I try to manage the address books. It seems that they still exist because I get a warning saying the address book already exists when I try to create a new address book with the name of one existing. If I change the name of the 2 Thunderbird folders in the users folder, when I start Thunderbird new profile folders are created, then I can create an email account and everything is OK. What are the adress book files corrupted in the profile ? How can I get them OK again ? I don’t want to create a completely new profile for not loosing all data ... If I create a new profile, what are the files to copy from the old profile to the new one to get all emails and address books ? Pierre

Chosen solution

http://kb.mozillazine.org/Moving_address_books_between_profiles

Note, the article is a little outdated. Address books don't have a ".mab" extension anymore, it's now ".sqlite".

Read this answer in context 👍 1

All Replies (3)

Papipio
Papipio Mwenye swali
more options

Bonjour,

I created a new profile folder, I copied the email folders, ... Everything is OK now (I can send emails, ...), except address books. I did not succeed in copying address book files from the old profile to the new one. What are the address book files to copy from the old folder to the new one ?

Pierre

christ1
christ1
  • Top 25 Contributor
more options

Suluhisho teule

http://kb.mozillazine.org/Moving_address_books_between_profiles

Note, the article is a little outdated. Address books don't have a ".mab" extension anymore, it's now ".sqlite".

Papipio
Papipio Mwenye swali
more options

Thank you very much Christ1, my problem is solved. I first created several empty address books for having the total right number, then I copied the old address books.

Pierre

Modified by Papipio