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print function not working on certain sites with new release

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  • Last reply by Paul

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Since the last update the print function does not work for at this point Raymond James Financial site specifically. After hitting the print button on drop down option menu a print error window pops up, after a few seconds the printer spews out the right number of pages with nothing printed. I called the company, they they have received several calls from people using firefox after the last update with the same problem. They attributed the problem to firefox. Suggest using Chrome. HELP. I can print from other sites.

Since the last update the print function does not work for at this point Raymond James Financial site specifically. After hitting the print button on drop down option menu a print error window pops up, after a few seconds the printer spews out the right number of pages with nothing printed. I called the company, they they have received several calls from people using firefox after the last update with the same problem. They attributed the problem to firefox. Suggest using Chrome. HELP. I can print from other sites.

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Hi

Just to clarify, are you using Firefox for Android or Firefox on your desktop?