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Firefox not displaying webpages, only a blank screen

  • 2 majibu
  • 1 ana tatizo hili
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  • Last reply by MrHarpSeal

MrHarpSeal
MrHarpSeal
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Whenever I open Firefox it wont display web pages, I've tried uninstalling Firefox and refreshing it but that hasn't worked. It wont display settings either.

Whenever I open Firefox it wont display web pages, I've tried uninstalling Firefox and refreshing it but that hasn't worked. It wont display settings either.
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Chosen solution

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

MrHarpSeal
MrHarpSeal Mwenye swali
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Thanks