This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes whenever I open an application such as a game (.exe files) or application

  • 1 jibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by FredMcD

renwarkarim
renwarkarim
more options

Firefox just straight up crashes every single time I open an app on my pc.

It will allow me to re open the session after the crash but its really annoying for it to crash everytime.

I can confirm this only happens with firefox after having tested other browsers for this issue.

Appreciate any help

Firefox just straight up crashes every single time I open an app on my pc. It will allow me to re open the session after the crash but its really annoying for it to crash everytime. I can confirm this only happens with firefox after having tested other browsers for this issue. Appreciate any help

All Replies (1)

FredMcD
FredMcD
more options

Are you opening from within Firefox, or are these external?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support