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Amazon unavailable

samdoyle24.7
samdoyle24.7
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I cannot get onto amazon on your browser currently, I get the message The connection has timed out. All other sites work fine, and I can get on amazon from other browsers.

I cannot get onto amazon on your browser currently, I get the message The connection has timed out. All other sites work fine, and I can get on amazon from other browsers.

Chosen solution

Does it make any difference if you use a link from a search result? For example, from a DuckDuckGo "site:" search:

https://duckduckgo.com/?q=site%3Aamazon.co.uk

Have you noticed issues with any other sites?

If you are not intentionally using a proxy server, try to rule that out as a possible issue. On the Settings page --

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

-- there's a tiny search box at the top of the page. Type proxy and Firefox should filter to the "Settings" button, which you can click.

Try "No proxy".

Any difference?

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All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Suluhisho teule

Does it make any difference if you use a link from a search result? For example, from a DuckDuckGo "site:" search:

https://duckduckgo.com/?q=site%3Aamazon.co.uk

Have you noticed issues with any other sites?

If you are not intentionally using a proxy server, try to rule that out as a possible issue. On the Settings page --

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

-- there's a tiny search box at the top of the page. Type proxy and Firefox should filter to the "Settings" button, which you can click.

Try "No proxy".

Any difference?