This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Very persistant Error message

  • 1 jibu
  • 1 ana tatizo hili
  • 31 views
  • Last reply by sfhowes

jeffturnernz1
jeffturnernz1
more options

after the latest update, on all my accounts to my server, when I send a message (Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Mail) or if it tries to save to drafts I get a error that it cannot save it.

What setting needs to be changed so saving drafts/send emails occurs properly?

after the latest update, on all my accounts to my server, when I send a message (Your message was sent but a copy was not placed in your sent folder (Sent Mail) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Mail) or if it tries to save to drafts I get a error that it cannot save it. What setting needs to be changed so saving drafts/send emails occurs properly?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is this a gmail account? Gmail automatically copies sent mail to the Sent Mail folder, so 'Place a copy in' in the Copies & Folders section of Account Settings should be unchecked. Check that Sent Mail (not Sent) is a subscribed folder.