Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just did the update on Dec 19 2021, restarted and lost all my tabs, close to 800 in total

Ibrahim Al-Marashi
Ibrahim Al-Marashi
more options

I had close to 800 tabs, open, I was forced to restart for an update, and now it won't let me restore the tabs. Please help. I need to desperately restore them!!!

I had close to 800 tabs, open, I was forced to restart for an update, and now it won't let me restore the tabs. Please help. I need to desperately restore them!!!

All Replies (2)

FredMcD
FredMcD
more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Ibrahim Al-Marashi
Ibrahim Al-Marashi Mwenye swali
more options

No, this didn't help me get the tabs I had open. I never had this problem with Firefox until the last update. I hate to say this, but you ruined weeks of work, I will never use this browser again, and I'm back to Chrome. Chrome failed me like Mozilla Firefox. at least it's dependable.