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connection not secure

  • 4 majibu
  • 1 ana tatizo hili
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  • Last reply by cor-el

ML1
ML1
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Hi! I'm trying to access a site however there is a padlock at the top of the screen with a red line across when I click on it it says "Site information for -----.com" "Connection not secure" (photo below) which is not letting me scan a barcode or put in my pin to access my account when I put in my pin, and press enter, it doesn't move onto the next page I'm almost certain it isn't the website, because it works on other devices which doesnt have this padlock Is there anyway to remove this padlock?

Thanks

Hi! I'm trying to access a site however there is a padlock at the top of the screen with a red line across when I click on it it says "Site information for -----.com" "Connection not secure" (photo below) which is not letting me scan a barcode or put in my pin to access my account when I put in my pin, and press enter, it doesn't move onto the next page I'm almost certain it isn't the website, because it works on other devices which doesnt have this padlock Is there anyway to remove this padlock? Thanks
Attached screenshots

All Replies (4)

Zian
Zian
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First, check if the connection HTTP (insecure) instead of HTTPS. 1. Click on the address bar to see the website's URL. If it is like https://www.example.com then it is an HTTPS connection (see first attachment). If it is www.example.com then it is HTTP (see second attachment). 2. If the connection is HTTP, then changing it to HTTPS could solve the problem. Add https:// to the front of the URL and press ENTER.

ML1
ML1 Mwenye swali
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Hi! When I add https:// this error shows up (image below)

ML1
ML1 Mwenye swali
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Image didnt load

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does this website support secure HTTPS ? What do other browsers use ?