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Unable to Log into Netflix with Firefox

  • 3 majibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by TechHorse

ga57burden
ga57burden
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So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

All Replies (3)

-elison-
-elison-
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Hello! You can try to disable the Enhanced Tracking Protection

To disable this: Open the website that you're having trouble with>Click the shield icon on the left of the address bar> Click the toggle button next to the "Enhanced Tracking Protection is ON for this site"> Try logging in again to see if it was fixed

ga57burden
ga57burden Mwenye swali
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Thank you for the quick reply, but this did not solve the problem.

TechHorse
TechHorse
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ga57burden, Have you tried clearing all Netflix site data from Firefox? Either via the "Cookies and Site Data" section in settings, or by finding Netflix in the history library then right-clicking and choosing "Forget About This Site"? Be aware the latter method will also delete any Netflix bookmarks and saved logins. You might wish to backup your Firefox profile first just in case something goes wrong. But removing all Netflix data might help if it is corrupted site data that is the issue.