This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error in text for selected email message

foresteralmanac
foresteralmanac
more options

Sometimes it is impossible to get the text of a selected email message to appear when the message is selected or when "Reply" is chosen. Instead the text of the next message down and the address of that next message down appears in the reply.

If I forward the troublesome message to Thunderbird from my email client on cell phone - Blue Mail - the text in the forwarded message comes up blue in color. This does not occur for other forwarded messages.

Does anybody have a suggestion for fixing the issue? It is often important that I need to reply to the text detail in Thunderbird after performing some cartography or spreadsheet analysis.

Thanks

Sometimes it is impossible to get the text of a selected email message to appear when the message is selected or when "Reply" is chosen. Instead the text of the next message down and the address of that next message down appears in the reply. If I forward the troublesome message to Thunderbird from my email client on cell phone - Blue Mail - the text in the forwarded message comes up blue in color. This does not occur for other forwarded messages. Does anybody have a suggestion for fixing the issue? It is often important that I need to reply to the text detail in Thunderbird after performing some cartography or spreadsheet analysis. Thanks

Chosen solution

have you tried to repair the relevant folder? Right click it, select properties and then the repair button.

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

have you tried to repair the relevant folder? Right click it, select properties and then the repair button.

foresteralmanac
foresteralmanac Mwenye swali
more options

Many thanks! That fixed it. It will be interesting to se whether the error comes up again. Gordon