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gmail web page stops updating only in FireFox browers

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  • Last reply by Terry

jdshah00
jdshah00
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I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the web page shows error 001, and the page wont reload. Only fix is to restart Firefox. However, at the same time the same accounts are not having problems via the Chrome browser.

I have no add-ons or extensions enabled on the Firefox browser. I have already done a Firefox reset, that did not fix the problem. I have done a uninstall and re-install of Firefox, that also did not fix the problem.

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the web page shows error 001, and the page wont reload. Only fix is to restart Firefox. However, at the same time the same accounts are not having problems via the Chrome browser. I have no add-ons or extensions enabled on the Firefox browser. I have already done a Firefox reset, that did not fix the problem. I have done a uninstall and re-install of Firefox, that also did not fix the problem.
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All Replies (1)

Terry
Terry
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You may need the fix mentioned in the answer linked below. I haven't had the problem.

https://support.mozilla.org/en-US/questions/1375929#answer-1502270