This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Microsoft TEAMS on Firefox with Windows 11

more options

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

All Replies (1)

more options

Could you walk me through the sequence of steps:

First, are you starting with a link that opens in Firefox, or are you already using your calendar in the Teams app?

When you open a link to a Teams call in Firefox, there should be three buttons with options to take the call in the browser or in the Teams app. Do you get that page? What messages do you get on that page?

Here's another thread about that page which might be the same issue, or maybe it's a different issue:

https://support.mozilla.org/questions/1383402