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Firefox opens but nothing inside it works!

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  • Last reply by Terry

KS
KS
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After having problems with my Firefox browser I tried to fix it and that didn't work so I uninstalled it and it wanted to reinstall it but it gave me a popup of missing a .dll file in the picture added below and it says reinstalling it could fix the problem. I tried 5 times with the same problem. No one can help this problem but mozilla but the only way to contact them is here. I was able to install opera with no problems. guess I lost everything now because I used mozilla that quit!

After having problems with my Firefox browser I tried to fix it and that didn't work so I uninstalled it and it wanted to reinstall it but it gave me a popup of missing a .dll file in the picture added below and it says reinstalling it could fix the problem. I tried 5 times with the same problem. No one can help this problem but mozilla but the only way to contact them is here. I was able to install opera with no problems. guess I lost everything now because I used mozilla that quit!
Attached screenshots

All Replies (1)

Terry
Terry
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I don't have Windows but I have seen the issue mentioned several times as in the link below.

https://support.mozilla.org/en-US/questions/1386984#answer-1528886