We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ISP's mail server authentication fails

  • 1 jibu
  • 0 wana tatizo hili
  • 22 views
  • Last reply by Stans

more options

Please help get Thunderbird to send the password that has worked for a long time until recently to my ISP's in.bvu.net server and be accepted again instead of responding to me that "Login to server...failed." So with Thunderbird I cannot send or receive emails. My ISP says they have had many "third party" email users experience the problem but they offer no help. I/we/my office must use the ISP's webmail service which is clumsy. Any advice? Thanks.

Please help get Thunderbird to send the password that has worked for a long time until recently to my ISP's in.bvu.net server and be accepted again instead of responding to me that "Login to server...failed." So with Thunderbird I cannot send or receive emails. My ISP says they have had many "third party" email users experience the problem but they offer no help. I/we/my office must use the ISP's webmail service which is clumsy. Any advice? Thanks.

All Replies (1)

more options

I can't find anything about "in.bvu.net". Who exactly is your ISP/email service provider?