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Dissapearing email

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  • 12 views
  • Last reply by scottg

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Lately when I get email with attachments or over 300k in size I will click the link to download the rest of the message like usual, and the whole thing disappears! No trace of it in inbox, trash, spam filter.... nowhere! It just disappears.

This is a recent thing.

 I have use Mozilla since it was brand new Netscape. 
 please help

yours scott


/moved thread from Firefox to Thunderbird section.

Lately when I get email with attachments or over 300k in size I will click the link to download the rest of the message like usual, and the whole thing disappears! No trace of it in inbox, trash, spam filter.... nowhere! It just disappears. This is a recent thing. I have use Mozilla since it was brand new Netscape. please help yours scott /moved thread from Firefox to Thunderbird section.

Modified by James

All Replies (2)

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FireFox isn't a email browser, so what email provider are you using for the email?

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thunderbird of course

sorry