This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks have disappeared

  • 2 majibu
  • 0 wana tatizo hili
  • 7 views
  • Last reply by cor-el

more options

My bookmarks have all disappeared. I have no idea where they went to. Anyone have any idea about this or do I have to start over? Thank you.

My bookmarks have all disappeared. I have no idea where they went to. Anyone have any idea about this or do I have to start over? Thank you.

All Replies (2)

more options

The most common way of losing bookmarks within Firefox is when the bookmarks toolbar is gone. Usually this means the bookmarks toolbar was accidentally turned off. To turn it back on, click Views > Toolbars > Bookmarks Toolbar > Always show .

Regards, James

more options

this could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.