This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Updates disabled by your system administrator"

  • 3 majibu
  • 2 wana tatizo hili
  • 51 views
  • Last reply by cor-el

more options

For several weeks when I check for Firefox updates I get this message: "Updates disabled by your system administrator", but that's not true. How can I re-enable updates?

For several weeks when I check for Firefox updates I get this message: "Updates disabled by your system administrator", but that's not true. How can I re-enable updates?
Attached screenshots

All Replies (3)

more options

Can you enter about:policies in the URL bar and paste here your active policies? Thanks.

more options

Thanks! DisableAppUpdate is active. Can you tell me how to deactivate?

more options

See:


You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\
  • HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\

The mere presence of the "Mozilla\Firefox\" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\