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attachment pane does not always display

  • 5 majibu
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  • Last reply by Matt

MichaelF
MichaelF
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Dear Thunderbird experts, While migrating from a Windows 10 to a Windows 11 laptop, I installed Thunderbird on the new laptop. Both are at V102.10.0 but the old laptop shows 32 bit and the new one 64 bit. On the new laptop I cannot see the attachment pane until the Tbird window is at least 1000px wide or until I double click on the message header to open it in a new tab page.. On the old laptop the attachment pane displays always.

Why the different behavior?

Michael F

Dear Thunderbird experts, While migrating from a Windows 10 to a Windows 11 laptop, I installed Thunderbird on the new laptop. Both are at V102.10.0 but the old laptop shows 32 bit and the new one 64 bit. On the new laptop I cannot see the attachment pane until the Tbird window is at least 1000px wide or until I double click on the message header to open it in a new tab page.. On the old laptop the attachment pane displays always. Why the different behavior? Michael F

Modified by MichaelF

All Replies (5)

david
david
  • Top 10 Contributor
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Could you do a screenshot of what you're seeing?

MichaelF
MichaelF Mwenye swali
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David, here are two screenshots, 900px wide and 1000px wide.

david
david
  • Top 10 Contributor
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I have no answer, but I wonder if the windows display setting for screen is different between the two laptops? Otherwise, I have no idea.

MichaelF
MichaelF Mwenye swali
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David,

I found the solution but it doesn't make sense. I was checking every menu for some clue and looked at View -> Toolbars -> Customize to see if Attachment Pane was there but it wasn't. I saw the Restore Default Set button and clicked on it for lack of anything better, and to my surprise, the attachment pane reappeared. It remained visible as I made the window wider and narrower.

Why do you think that had a positive effect?

Yours,

Michael F.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I think it is a bug in the rendering of the three pane view. I have seen it on my own system and it is frustrating. If it still continues once the magical next release (115) with a whole new three pane view then I would suggest you file a bug report.

See https://blog.thunderbird.net/2023/02/thunderbird-115-supernova-preview-the-new-folder-pane/ for the new layout.

See https://bugzilla.mozilla.org/home for filing bug reports.