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Download showing in notification but can't be accessed

  • 2 majibu
  • 1 ana tatizo hili
  • 25 views
  • Last reply by salisha708

salisha708
salisha708
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I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.
Attached screenshots

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Can you see the files that you have downloaded in the "downloads" folder through a file manager app on your Android device?

salisha708
salisha708 Mwenye swali
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Yes I can see the file i downloaded in file manager app.