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SPAM Email Folder

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  • Last reply by sfhowes

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The emails in the spam folder fail to delete after the desired expiration date. In account settings 'Junk Settings / Automatically delete junk mail older than x days' I select the desired expiration days but emails do not delete. Alternatively, I have changed the Retention Policy properties on the folder to deselect the 'Use my account settings and selected 'Delete messages more than x days' Still doesn't work. I have also repaired the folder but regardless nothing works. I have used SpamAssassin and SpamPal as the preferred program and that makes no difference. Any solution?

The emails in the spam folder fail to delete after the desired expiration date. In account settings 'Junk Settings / Automatically delete junk mail older than x days' I select the desired expiration days but emails do not delete. Alternatively, I have changed the Retention Policy properties on the folder to deselect the 'Use my account settings and selected 'Delete messages more than x days' Still doesn't work. I have also repaired the folder but regardless nothing works. I have used SpamAssassin and SpamPal as the preferred program and that makes no difference. Any solution?

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A folder that is named Spam is controlled by the mail provider (TB uses Junk), so try and set the properties through webmail settings.