This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unified view does not group Junk folders

  • 2 majibu
  • 0 wana tatizo hili
  • 14 views
  • Last reply by sfhowes

Anna Wi
Anna Wi
more options

After the last update the program no longer groups all accounts' Junk folders under Junk, but puts them separately under each account - except for one account. This happens despite choosing Unified view in Folders. All the other folders are grouped (Inbox, Archive, Sent, Drafts, etc), but Junk is not. It worked perfectly well in the previous version. Please help!

After the last update the program no longer groups all accounts' Junk folders under Junk, but puts them separately under each account - except for one account. This happens despite choosing Unified view in Folders. All the other folders are grouped (Inbox, Archive, Sent, Drafts, etc), but Junk is not. It worked perfectly well in the previous version. Please help!
Attached screenshots

All Replies (2)

david
david
  • Top 10 Contributor
more options

Try this: highlight 'junk' in unified folders, rightclick and select 'properties' and then select 'choose' to see which folders are included.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Reset Unified Folders: https://support.mozilla.org/en-US/questions/1429758